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Our Core Privacy Promise
EvoPhonics will NEVER sell, rent, or trade your personal information or your child's data to any third party, advertiser, or data broker. Your family's data is used solely to provide and improve our educational service.
1. Introduction
EvoPhonics ("we," "our," or "us") operates the educational platform accessible at evophonics.com (the "Service"). We are registered in Maharashtra, India, and are committed to handling your personal information with the highest standards of care, security, and transparency.
This Privacy Policy applies to all users of our Service, including parents, guardians, and students. By accessing or using EvoPhonics, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Service.
2. Information We Collect
We collect only the minimum information necessary to provide our Service effectively:
Information You Provide Directly:
- Account Registration: Parent or guardian name, email address, password, and child's name and date of birth.
- Payment Information: When you purchase a subscription, payment details are processed by our third-party payment gateway (Razorpay or similar). We do not store your full card or bank details on our servers.
- Communication: Any messages, queries, or feedback you send us via email or our contact form.
Information Collected Automatically:
- Usage Data: Lesson progress, scores, time spent on activities, and badges earned — used to personalize your child's learning journey.
- Device Information: Browser type, operating system, and general device type (mobile/tablet/desktop) for technical optimization.
- Log Data: IP address, pages visited, and access timestamps for security and fraud prevention.
3. How We Use Your Information
We use collected information for the following purposes only:
- To create and manage your account and provide access to the EvoPhonics learning platform.
- To track and display your child's learning progress within the application.
- To process payments and send transaction confirmations.
- To send important service-related communications (account updates, technical notices).
- To respond to support requests and enquiries.
- To improve the quality, content, and functionality of our educational platform.
- To detect, prevent, and address technical issues or fraudulent activity.
- To comply with applicable Indian laws and regulations.
📧 We do NOT send marketing emails without your explicit consent. You can opt out of any optional communications at any time.
4. Children's Privacy
EvoPhonics is an educational platform designed for children. We take the protection of children's data extremely seriously and are fully committed to child-safe data practices.
- Accounts are registered and controlled by a parent or guardian, not directly by the child.
- We collect a child's name and date of birth solely to personalize the learning experience and maintain appropriate content.
- We do not serve targeted advertising to children.
- We do not permit children to share personal information publicly on our platform.
- We do not sell or share a child's personal data with third parties for commercial purposes.
- Parents may request deletion of their child's data at any time by contacting contact@evophonics.com.
Our practices are aligned with the principles of the Children's Online Privacy Protection Act (COPPA) and the Information Technology Act, 2000 (India).
5. Data Sharing & Third Parties
We do not sell, trade, or rent your personal information. We may share limited data only in these specific circumstances:
- Service Providers: Trusted third-party companies that help us operate our Service, such as our hosting provider (e.g., Firebase/Google Cloud), payment processor (e.g., Razorpay), and email service. These providers are contractually bound to protect your data and may not use it for any other purpose.
- Legal Requirements: If required by law, court order, or governmental authority in India, we may disclose necessary information to comply with our legal obligations.
- Business Transfer: In the event of a merger, acquisition, or sale of assets, user data may be transferred. We will notify you before any such transfer and your rights under this policy will remain protected.
🚫 We will NEVER sell your data to advertisers, data brokers, or marketing companies. This is non-negotiable.
6. Cookies & Local Storage
EvoPhonics uses browser cookies and localStorage (local browser storage) to enhance your experience:
- Essential Cookies: Used to maintain your login session and remember your preferences. These are necessary for the platform to function.
- Progress Storage: We store lesson progress and session tokens in localStorage to ensure a seamless and secure learning experience.
- Analytics (if applicable): Anonymized, aggregated data may be collected to understand how users navigate the platform and improve it.
You can disable cookies in your browser settings, but this may affect the functionality of certain features. We do not use third-party advertising cookies.
7. Data Security
We implement robust technical and organizational security measures to protect your information:
- All data is transmitted over encrypted HTTPS/TLS connections.
- User authentication is managed through Firebase Authentication, a secure, industry-standard platform by Google.
- Passwords are hashed and never stored in plain text.
- Payment processing is handled by PCI-DSS compliant payment gateways — we do not store card details.
- Access to personal data is restricted to authorized team members on a need-to-know basis.
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. In the unlikely event of a data breach that affects your rights, we will notify you in accordance with applicable law.
8. Data Retention
We retain your personal data for as long as your account is active, or as necessary to provide you with our Service and comply with legal obligations.
- Account data is retained while your subscription or free account remains active.
- Upon account deletion, we will delete or anonymize your personal data within 30 days, unless retention is required by law.
- Learning progress data (non-personal) may be retained in anonymized form to improve our curriculum.
9. Your Rights
As a user and parent, you have the following rights regarding your data:
- Right to Access: Request a copy of the personal data we hold about you and your child.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Deletion: Request deletion of your account and associated personal data (subject to legal retention requirements).
- Right to Object: Object to certain types of data processing, including optional marketing communications.
- Right to Data Portability: Request your data in a commonly used, machine-readable format.
To exercise any of these rights, please email us at contact@evophonics.com with the subject line "Privacy Request." We will respond within 30 days.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will:
- Update the "Effective Date" at the top of this policy.
- Notify registered users via email at least 14 days before the changes take effect.
- Display a prominent notice on our platform.
Your continued use of EvoPhonics after the effective date constitutes your acceptance of the updated policy.